Mail In.

/ Mail In

                Just send us your device and we’ll repair it the day we receive it!

                                                                   Our Mail-in service covers all of Canada and US.

How It Works

Write a note to include with your package containing the following details:

  • Full Name
  • Contact Number
  • Device Problem
  • Email Address
  • Return Address

Post your device with the note securely and post to us at:

  • iDRservice
    2-4400 Ch Des Cageux, Laval, QC
    H7W 2S7


We strongly recommend that you back up your device to protect your data (if possible).
Disable your screen passlock (or write it inside the package), as we are unable to fully test your device if it is locked.
Remove your SIM card and any other accessories.
For your security, you can always pay by Paypal or e-transfer.
Before sending the package, please contact us.
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